Contact Honours Student Loans

How to contact us by phone:

To answer your enquiries more efficiently, we have a number of dedicated help lines.

Customer Service - 0844 826 7835
For general enquiries, address changes or customer information updates, deferment enquiries and to make monthly payments. Open Monday to Friday 08:00 to 20:00 and Saturday 09:00 to 13:00, except closed Bank Holidays. (Calls charged at the national rate.)

Collections - 0844 826 7836
To make or discuss arrears repayments. Open Monday to Friday 08:00 to 20:00 and Saturday 09:00 to 13:00, except closed Bank Holidays. (Calls charged at the national rate.)

Updating Contact Details - 0800 614 949
To notify us of address changes or to provide contact or address information for one of our customers. Open Monday to Friday 08:00 to 20:00 and Saturday 09:00 to 13:00, except closed Bank Holidays. (Calls free from UK landlines.)

Calls from Overseas +44 1133 189009
For use by customers dialling from overseas who are unable to contact any of the other numbers.

If you wish to write to us:

Honours Student Loans
Selectapost 30
Rotherham
S97 3ZY

By fax:     0844 8267851

By email: customerservice@honoursstudentloans.co.uk

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