Contact Honours Student Loans

How to contact us by phone:

To answer your enquiries more efficiently, we have a number of dedicated help lines.

Customer Service - 0844 826 7835
For general enquiries, address changes or customer information updates, deferment enquiries and to make monthly payments. Open Monday to Friday 09.00 to 17.00 and Saturday 09.00 to 13.00, except closed Bank Holidays. (Calls charged at the national rate.)

Collections - 0844 826 7836
To make or discuss arrears repayments. Open Monday to Friday 08.00 to 20.00 and Saturday 08.00 to 13.00, except closed Bank Holidays. (Calls charged at the national rate.)

Updating Contact Details - 0800 614 949
To notify us of address changes or to provide contact or address information for one of our customers. Open Monday to Friday 09.00 to 20.00 and Saturday 09.00 to 13.00, except closed Bank Holidays. (Calls free from UK landlines.)

Calls from Overseas +44 1132 073 154
For use by customers dialling from overseas who are unable to contact any of the other numbers.

If you wish to write to us:

Honours Student Loans
Selectapost 30
Rotherham
S97 3ZY

By fax:     0844 8267851

By email: customerservice@honoursstudentloans.co.uk

back to top ^